EVOKEWPC-Create A Better Life
EVOKEWPC CUSTOMER SUPPORT & SERVICE
Since establishment in 2013, we has made a relentless effort into the perfection of our service. With a huge amount of energy and resources poured into it, it's been our earnest endeavor to make sure that everyone has their best experience working with us.
Selling products is not our goal, our goal is to find partners around the world, aiming to provide comprehen-sive support to all our business partners. Our goal is clear, that is, to see all of us thrive hand-in-hand.
We're here, looking for partners who are passionate and capable, and hope we can work together towards a better future!
SUPPORT & SERVICE
Overview:
1/ Free Sample
2/ Sample Box/Brochure Customization
3/ Image Bank
4/ Video Material
5/ Publicity Material
6/ Installation Instructions
7/ Decor Ideas & 3D Rendering
8/ Custom Manufacturing
9/ Packing
10/ Loading & Shipping Service
11/ Consulting Service
12/ Factory Tour
13/ Certification Service
14/ Exhibition Support
EVOKEWPC provides a full set of services ranging from marketing to after-sales, ensuring strong support for our business partners.
I. Exclusive Service
II. National/Regional Exclusive Agency
III. Excellent Cooperation Environment
IV. Technical Support
V. Market Resources Sharing
VI. Promotion Material
VII.Certification Service
To facilitate your pre-market research, performance testing, product selection, and promotion, we provide a full range of free samples on demand.
Wall panels, ceiling, timber tubes... they're available at any time.
2. SAMPLE BOX/BROCHURE CUSTOMIZATION
• Sample Box
• Brochure Design
Not just limited to brochures and sample boxes, any promotional materials can be customized. Our professional design team is here, ready to provide their solutions in response to any of your demands.
• Sample Box
Sample boxes are available in various materials and styles. It can be designed and made exclusive-ly to meet your needs.
• Publicity Material Customization
With rich experience in marketing, our design team is able to make brochures accordingly to suit your needs for market promotion in different regions.
Just let us know the requirements for your publicity material, we'll help work out the design, finish the production, and send it to you.
Customized Sample Box
Customized Sample Box
Customized Company Brochure
To better help our partners with their business, we've compiled a collection of high-resolution images of projects, production, installation, and every model of products, at their disposal.
They're available in various sizes and formats for document or website uses and will be updated and supplemented regularly later on.
HD Product / Project Image
4. VIDEO MATERIAL
We've accumulated loads of promotional videos that might be helpful for our partners with their marketing.
Also, if you have any ideas on how to personalize your video, just let us know, our video filming and editing teams are here to help you.
Video Document
We provide a variety of publicity materials:
Catalog
· Brochure
· Color Card
· Packaging Material
...
Contact our sales representatives for information about the customization service.
6. INSTALLATION INSTRUCTIONS
A full range of installation guides is offered in the form of videos and documents.
They elaborate on how to install our products, what tools should be used, and where you need caution etc. Customers will find the answers there.
Some simulated renderings can offer great help when deciding between different models and colors for a project, checking on the installation effect, or even working on a bid. We offer design solutions for your projects and will make some corresponding 3D renderings for your reference.
3D MAX Scene Effect Picture
8. PACKING
Over 10 years of experience in international trade enabled us to have a time-tested packing method for long-time shipping.
The label on every pallet has information stating the model name, color, and length, making it easier for zoning and storing.
Company LOGO, as well as other information demanded by customers, can also be added.
A professional loading team is key to safe trans portation. Our management prioritizes safety and precision when loading, ensuring smooth trans portation.
• Shipping Operation
We have an independent Shipping Operation Department that's quite experienced in dealing with shipping companies.
They're capable of helping arrange the shipping at the lowest cost.
10. CONSULTING SERVICE
We're always here, ready to provide resources and information to help you solve any problems that may arise from understanding, choice-making, purchasing, promotion, daily use, maintenance, and market development, etc.
We offer consulting service where our par tners can communicate with our senior consultants via email, phone calls, and social media. Our senior consul tants and technicians are willing to offer any infor mation and ideas needed.
Training material is available for your sales team and installers, which can be helpful for your local promotion.
At our manufacturing base, you will have an inspection of the production process and have a test on the product quality. After that, you can visit our showroom where you check out the installation effect of our products. In the sample room, you can have a browse through our sam ples. Finally, we can discuss the business in the meeting room.
12. CERTIFICATION SERVICE
For some professional certificates required in the local market, our Technical Department will provide detailed technical information, prepare corresponding samples, and assist you in the application.
We help apply for patents for customized proj ects and will not use them without authorization to keep your uniqueness in the market.
EVOKEWPC Laboratory
If you're attending an exhibition, our Design Department will help with the design in the exhi bition according to your needs.
Our Production Department will also provide the samples needed for display and dispensing.
EVOKEWPC Exhibition Hall